GUEST FEEDBACK
 

 
1. How did you hear about our hotel?
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2. How did you make your reservations?
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Other:

3. Upon your arrival, were you properly welcomed by our staff?
  Yes No
4. Was your check-in handled in a courteous and efficient manner?
  Yes No
5. Did your accommodations meet your expectations?
  Yes No
6. Did you encounter difficulties with our hotel?
  Yes No

If yes, please explain:
7. Would you return to The GREEN WOOD RESORT again?
  Yes No

If no, please explain:
8. Please, rate the following:
 
 
 
Excellent
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Hospitality
Cleanliness
Room Service
Food Quality
Decor
Staff Response
Overall Experinence
           
Comments:          
9. Was there a member of our staff whom made your stay enjoyable?
  Employee's Name:

Comments:
10. Are there any recommendations you have to improve our hotel?
 
 
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